Most companies strive to achieve operational efficiency, but spend less effort understanding customer needs. While the focus on cost reduction, quality improvement and a consistent and reliable level of service continue to be important.

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That's why we've developed an Operational Excellence program that  directs all people and processes to unite efforts in favor of productivity and quality in order to meet customer expectations with excellence through an exclusive methodology.

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focus of action  

• Service level rating of your network and competitors

• Performance and Productivity

• Efficiency Indicators

• Mapping of operational processes

• Monitoring and Management

• Development of operational guides

• Training and qualification of Operational teams

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